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sd88 App / Mobile
ACCOUNT USE POLICY

sd88 Terms and Conditions: What You Agree To

These terms set out the rules that govern your use of sd88, including how your account works, how transactions are handled through bKash or Bank Transfer, and what we expect from both sides. Access and eligibility depend on your local law and the eligible regions this platform serves.

  • Account holder obligations
  • Transaction & wallet rules
  • bKash and Bank Transfer scope
  • Content and access boundaries
POLICY FOUNDATION

How These Terms Apply to Your Account

By creating and using an account on sd88, you confirm that you have read and accepted these terms in full. They form the whole agreement between you and sd88 for your use of the platform. We may update them from time to time; when we do, the revised version will be posted here, and your continued use of the account after that point means you accept the updated terms. These terms apply each time you log in, make a deposit through bKash or Bank Transfer, place activity through your account wallet, or contact us for support. If a specific section of these terms conflicts with a more specific policy we publish — for example, a separate payment-processing notice — the more specific policy applies to that subject. Access to sd88 is only available where permitted under your local law and within eligible regions. We do not represent that the platform is lawful to use in every jurisdiction. It is your responsibility to check whether access is permitted where you are located before using your account. Nothing in these terms creates a right of access where local law does not permit it.

  • bKash deposit rules

  • Bank Transfer conditions

  • Account wallet scope

  • Eligible region notice

COVERAGE AND LIMITS

What These Terms Cover and What They Do Not

These terms define exactly where our obligations begin and where they end. Understanding the scope helps you know which rules apply to each part of your account activity and where to look if a specific situation is not addressed here.

  • Account Access

    These terms cover the creation, verification and ongoing use of your sd88 account. Rules around login, password changes and session security all fall within this scope. You are responsible for keeping your account credentials private and for all activity carried out under your account.

  • Transactions

    Deposits and withdrawals made through bKash or Bank Transfer are governed by these terms alongside any payment-specific notices published in your account area. Transaction records visible in your account wallet reflect the amounts processed; any dispute about a transaction should be raised through the support route detailed in these terms.

  • Site Content

    Game content supplied by studios available on sd88, platform copy and promotional notices published on this site are subject to these terms. We own or licence that content, and you may not copy, redistribute or commercially exploit it. The terms do not grant you ownership of any content you access on the platform.

  • Third-Party Services

    Payment processors, mobile wallet providers such as bKash, and any external links you follow from this site operate under their own separate terms. We are not responsible for third-party policies, service interruptions or decisions made by those providers. Review each provider's terms independently before using their service.

YOUR PRACTICAL OPTIONS

Actions You Can Take Under These Terms

These terms give you clear, practical routes to manage your account and raise questions with us. If you believe information held on your account is incorrect — such as a registered mobile number, Bank Transfer detail or contact record — you can request a correction by reaching out through the support channels we publish. We will review the request and respond based on the information and verification steps shown in your account area. You can also ask us to clarify any clause in these terms that is unclear to you. Send your question through the support route listed on this page; we will respond in plain language. For account-level records, check the transaction history section of your signed-in account: deposit entries, withdrawal requests and wallet adjustments are logged there. If a record does not match what you expected, raise it with support and include the transaction reference shown in your account.

  • Review Your Records

    Open the transaction history section inside your signed-in account to see a log of deposits, withdrawals and wallet adjustments. Each entry carries a reference you can quote when contacting support.

  • Correct Account Details

    If a stored detail is wrong — a phone number linked to bKash, a Bank Transfer reference or a contact field — contact support with the corrected information and the account verification steps we ask for.

  • Ask a Policy Question

    Any clause in these terms that is unclear to you can be queried through our published support route. We will explain the clause in plain terms and, where applicable, point you to the relevant section of your account.

  • Request Account Support

    For access issues, account suspensions or wallet queries, open a support request and include your account reference. We handle each request individually; we do not apply blanket decisions without reviewing the details you send.

CONTACT ROUTES

How to Reach Us About These Terms

If a section of these terms raises a question, or if you need to report an account issue, use the routes below. We respond to each contact individually. Do not share your account password or full bKash wallet number in any message.

  • Live Chat

    The live chat button is visible on every page of the site when you are logged in. Use it to raise urgent account or terms queries. Have your account reference ready so we can locate your record without asking for unnecessary details.

  • Email Support

    For written queries about these terms — including requests to review or correct account data — send an email through the address published on the Contact page. Include your account reference and the specific clause or issue you are writing about.

  • Account Help Centre

    The Help Centre inside your signed-in account area contains published answers to common terms questions, transaction queries and wallet-related topics. Check there first; if your question is not covered, escalate to live chat or email.

HOW WE HANDLE THIS

Our Obligations Under These Terms

We take our side of this agreement seriously. These four areas outline how we manage data, account security, retention and your right to request changes — so you know exactly what we commit to when you use sd88.

  • Data Handling

    Account data — including contact details, bKash wallet references and Bank Transfer records — is held only for the purposes described in these terms and our privacy notice. We do not share your personal account data with third parties outside the scope we publish. You can ask what data we hold by contacting support.

  • Account Security

    We apply session controls and verification steps to protect your account from unauthorised access. If you notice a login you do not recognise, report it through live chat immediately. We will review the session log and take action based on the information available in your account record.

  • Retention Period

    We retain account records, transaction logs and correspondence for the period required under applicable regulations and for the duration your account remains active. After account closure, records are held for the minimum period required and then deleted or anonymised in line with our published data schedule.

  • Requesting Changes

    If you want to update account details, dispute a transaction entry or ask us to remove data you believe is held incorrectly, send a written request through the email support route. We will confirm receipt and respond with the outcome and any verification steps required from your side.

TERMS QUESTIONS ANSWERED

Frequently Asked Questions About These Terms

Below are questions we receive most often about how these terms work, what they cover and how to act on them. If your question is not here, reach out through live chat or email support.

When do these terms apply to my account?

These terms apply from the moment you create an account and continue to apply each time you log in, make a deposit through bKash or Bank Transfer, or contact support. They cover every action carried out under your account credentials, regardless of which device or browser you use to access the platform.

What happens if sd88 updates these terms?

We post the updated version on this page. Your continued use of the account after the update is posted counts as acceptance of the revised terms. If you do not agree with a change, you should stop using the account and contact support to discuss your options before the change takes effect.

Can I dispute a transaction recorded in my account wallet?

Yes. Open the transaction history section in your signed-in account, locate the entry in question and note the reference number. Contact support through live chat or email with that reference and the details of the discrepancy. We will review the wallet record and respond based on what the log shows.

Do these terms cover bKash and Bank Transfer deposits?

Yes. Both bKash deposits and Bank Transfer transactions made through your account wallet fall under these terms alongside any payment-specific notices published in your account. If a payment notice conflicts with a clause here, the payment notice applies to that specific transaction subject.

Is the platform available in my area of Bangladesh?

Access depends on your local law and the eligible regions this platform serves. We do not confirm platform availability for every location. Before using your account, check whether access is permitted where you are. Nothing in these terms creates a right to access the platform where local law does not allow it.

How do I ask sd88 to correct information held on my account?

Send a request through our email support route. Include your account reference, the detail you believe is incorrect and what the correct information should be. We will ask for verification steps as needed, review the record and confirm the outcome once the correction has been processed or declined with a reason.